Support

Stuck on a recipe, calorie log, or billing question? Email us. A real person reads it, usually within a day.

Common support topics

  • Subscriptions and store billing are managed through Apple App Store or Google Play.
  • If a recipe run fails, include the approximate time and the dish you tried so we can investigate.
  • You can update your profile, download your data, or permanently delete your account from Settings in the app.
  • Meal logging and barcode search are always free. If a diary entry looks wrong, open it and adjust the portion, or email support with the date.

When we'll reply

A human reads every message. Most replies arrive within one business day. Include your account email and what you were trying to do.